Help Center

Frequently Asked Questions

Everything you need to know about Bivvy Health.

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General

Bivvy Health is a direct-pay telehealth membership giving you 24/7 access to licensed physicians and NPs, from any device. Primary and urgent care, prescriptions included. No insurance required.

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Plans & Pricing

Individual: $29/month. Family (you plus up to 4 family members, one of whom can be another adult): $59/month. Additional adults are $12/month each. Pay-Per-Visit: $79/visit. Annual billing saves 8%.

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Visits & Care

Most members connect in under 5 minutes. No appointment — log in, start a visit, 24/7.

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Prescriptions

If a prescription is appropriate, your provider sends it electronically to any pharmacy you choose — automatically, same visit, no extra fee.

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Family Plans

You plus up to 4 family members. One of them can be another adult, and the rest are children under 18, so a plan with a partner on it has room for 3 children. Additional adults are $12 a month each, up to 2 more, on top of the 4. A spouse or domestic partner has no age limit; a child who ages onto the plan stays eligible through age 26.

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Employers

No. Bivvy is not health insurance, so it does not trigger ERISA group health plan regulations or ACA employer mandate requirements.

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Privacy & Security

Yes. All visits and health data are HIPAA-compliant and encrypted. Your data is never sold. Only shared with your provider during your visit.

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Still have questions?

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$29/month. No insurance. No waiting room. Cancel anytime.